Approach
Website Care & Support Plans
As a successful business owner, we know your valuable time is better spent focusing on your area of expertise. At Zenthree, our team of website experts is dedicated to keeping up with your website’s daily needs related to backups, hosting, updates, maintenance, and more. Our Zenthree Website Care & Support Plans allow you to focus on the daily needs of your business and life, without having to sacrifice your website’s well-being.
Stop Being Frustrated With Your Website
✔ Troubleshooting Website Errors
✔ Security Updates Piling Up
✔ Long Support Wait-Times
✔ Figuring Out How to Make Content Edits
✔ Wondering if Your Lead Forms Are Working
✔ Adding Your Own Tracking Codes
What Are Zenthree Website Care & Support Plans?
Our Website Care & Support is a premium service that ensures every aspect of running a WordPress website is managed by our team of professional WordPress experts.
Website Care & Support Comes with Benefits
Reliable 99.9% Website Up-Time
What good is a website that’s down? With servers you can truly rely on, you can be confident that your site will be up and running whenever a user visits.
Optimized WordPress Hosting
Not all websites are created equal. Our hosting platform was specifically built for optimizing WordPress websites to provide top-notch, flawless performance.
Top-Notch Website Security
Threats are all over the web. Keeping your data secure is crucial. Rest easy knowing we use the best tools available to keep your website safe and secure.
Lead Form Monitoring
If your contact forms aren’t working, you’re missing leads. Period. We regularly check your form submission flow to be sure they’re working properly.
Superior Support
Staffed with WordPress experts with 30+ years of experience, we can help with all of your WordPress needs. We are always just an email, chat or call away.
Full Website Backups
You have invested a lot of time and money in to your website. We back up your website files and database regularly to ensure your site is safe and sound.
Frequently Asked Questions
I already have a website host - won't switching providers be time consuming?
We will take care of the transition for you. All you need to do is send us a login to your current website host, and we will migrate your website over at no cost.
Will changing providers hurt my Google rankings?
Nope! In fact, it could even IMPROVE your Google rankings depending on the boost you receive from our super fast WordPress-optimized hosting platform. We never change URLs or the website structure when transitioning from one host to another, so your rankings will not be affected in any way.
My current plan is cheaper. Why should I pay more?
To ensure we are comparing apples to apples, we would need to take a deeper look at what you are currently paying for. If you are paying for a simple Linux-based website hosting instance for a small site, yes, you can find plans as low as $5 a month. However, these hosting companies do not provide you with any support outside of hosting-related issues. For example, let’s say you need help adding an image to your homepage – they would not provide you with any feedback or information on this type of request. These low-cost hosts also do not provide off-site backups, security scanning, security updates, and a variety of other services that are included even in our entry level plan.
How do I know you’re my best option?
We’ve been building and managing WordPress sites for over 10 years for a wide range of clients from small acupuncture clinics to large multinational corporations. Our team’s knowledge-base encompasses a wide variety of knowhow from troubleshooting PHP issues in plugins to canonicalizing links for SEO purposes. By focusing on WordPress we have been able to hone in on our skills and provide you with top notch support unavailable at most agencies or corporate development/hosting shops.
“A Complete, Turnkey Solution for Your WordPress Website”
Hands Free Hosting
- ✔ Full Website Management
- ✔ Website Updates Included
- ✔ Single Point of Contact
- ✔ SSL Certificate Setup + Renewals
Other Hosting Providers
- ✗ Limited Website Management
- ✗ Won’t Edit Aesthetics
- ✗ Inconsistent Points of Contact
- ✗ Only Edit DNS if Domain Hosted Through Them
A Perfect Fit for Every Business
Business
Starting at- Expert WordPress Support and Assistance – We’ll get back to you within 1-2 business days for all support and help requests
- WordPress Website Hosting –Hosting for one website in our WordPress optimized hosting environment
- WordPress Website Backups – Daily database backups and regular file backups
- WordPress Core Updates – The WordPress site will be checked and updated each month
- Plugin Updates – Plugins checked and updated each month
- Theme Updates – Theme framework checked and updated each month
- Security Scan – Monthly security scan to detect malware
- Malware Removal/Site Cleanup – One incident per year included; $125 per instance thereafter
- Support Channels – Email and Phone
- Packages Including Support Hours Available –
- Website Care Only: $49/month
- Website Care + 1 Hour: $129/month
- Website Care + 2 Hours: $229/month
- All zero-day security patches will be provided on the same day of release
E-Commerce
Starting at- Experienced WooCommerce Help and Support – We’ll get back to you within 1-2 business days for all support and help requests
- WordPress E-Commerce Website Hosting – Specialized hosting for WooCommerce websites
- WordPress Website Backups – Daily database backups and daily file backups
- WordPress Core Updates – The WordPress site will be checked and updated each month
- Plugin Updates – Plugins checked and updated each month
- Theme Updates – Theme framework checked and updated each month
- Security Scan – Monthly security scan to detect malware
- Malware Removal/Site Cleanup – One incident per year included; $125 per instance thereafter
- Support Channels – Email and Phone
- Packages Including Support Hours Available –
- E-Commerce Website Care Only: $99/month
- E-Commerce Website Care + 1 Hour: $215/month
- E-Commerce Website Care + 2 Hours: $305/month
- All zero-day security patches will be provided on the same day of release
Concierge
Starting at- Rapid Response and Support – Same day support, 7 days per week
- WordPress Website Hosting – Specialized hosting for high performance WordPress websites
- WordPress Website Backups – Daily database backups and daily file backups
- WordPress Core Updates – The WordPress site will be checked and updated weekly
- Plugin Updates – Plugins checked and updated weekly
- Theme Updates – Theme framework checked and updated weekly
- Security Scan – Weekly security scan to detect malware
- Malware Removal/Site Cleanup – Included
- Support Channels – Email, Live Chat and Dedicated Phone Support
- Packages Including Support Hours Available –
- Website Care Only: $299/month
- Website Care + 1 Hour: $429/month
- Website Care + 2 Hours: $529/month
- All zero-day security patches will be provided on the same day of release
* Hours do not roll over month-to-month
Want More Support?
Custom Plans Are Available
What Can Support Hours Be Used For?
Some examples of the many tasks our clients use their management hours include:
✓ Adding or replacing images throughout the site
✓ Updates to addresses or contact info
✓ Posting any blogs or articles you produce
✓ Moderating comments
✓ Adding new forms
✓ Adding or editing page content
✓ Adding new event information
✓ Adding new features such as social share buttons, event calendars, etc.
✓ Updating sidebar content
✓ Adding/updating calls-to-action
✓ Embedding videos into pages
✓ Optimizing the navigation menu
✓ Edits to products & adding new products
✓ Adding/setting up email client
✓ General troubleshooting requests
✓ And MORE!